Question 1

Are these batteries made in the USA?

Accepted Answer

Yes. Every pack we sell is American-made, by an ISO 9001-certified manufacturer. We ship from Rexburg, ID.

Question 2

Will a lithium battery work in my scooter?

Accepted Answer

Most scooters and power chairs run fine on LiFePO4 drop-in batteries. If your manual or controller says lead-acid only, or you plan to keep using the original lead-acid charger, please check with us first — lithium needs a lithium-compatible charger.

Question 3

What does "wired in series for 24V" mean?

Accepted Answer

Most scooters use two 12V batteries connected together to make 24V. Our pairs replace both of your batteries, connected the same way your old ones were.

Question 4

Do you sell a charger?

Accepted Answer

Yes. We offer a 12V 4A Smart Charger ($49) for our 12V packs and a 24V 2A Smart Charger ($59) for our 24V packs as optional add-ons on each product page and in your cart. Both are for LiFePO4 batteries only and for indoor use.

Question 5

What kind of terminals do your packs have?

Accepted Answer

Our U1 packs use M6 threaded terminals — you'll reuse your existing cable lugs. The MobilityBatteryUSA 7 uses 0.25 in tab terminals.

Question 6

How long is the warranty?

Accepted Answer

Every pack comes with a 3-year warranty.

Question 7

Where do you ship from?

Accepted Answer

We ship FedEx Ground from Rexburg, ID.

Question 8

Are these batteries safe?

Accepted Answer

They're LiFePO4 (lithium iron phosphate) with a built-in BMS that protects against over-charging, over-discharging and short circuits. They're made by an ISO 9001-certified manufacturer.

Question 9

How do I choose the right scooter battery?

Accepted Answer

Start with the label on your current battery (voltage and Ah) and measure your battery tray. Our Mobility Scooter Battery Guide walks through each size step by step, or use Find my fit.

Question 10

How much lighter is lithium than lead-acid?

Accepted Answer

A lot. Our U1-30 weighs 12.5 lb, while a typical U1 sealed lead-acid battery weighs roughly 22-25 lb — about half the weight to lift.

Question 11

Can I take a lithium scooter battery on a plane?

Accepted Answer

Many airlines use a 300 Wh guideline for lithium mobility batteries. Our 24V Travel pack is 284 Wh. Rules vary, so always check with your airline before you fly.

Question 12

What is your return policy?

Accepted Answer

You can return unused items within 30 days. The buyer pays return shipping, and we refund to your original payment method after inspection.

Question 13

What if my model isn't listed?

Accepted Answer

No problem at all. Use the Find my fit page and choose "Other / not listed" — share a few details and we'll help you work it out.

Questions & answers